1. We want every customer to be satisfied with their purchase. If you are not completely satisfied, eligible items may be returned within 30 days from the date of delivery.
2. To qualify for a return, the item must be unused, undamaged, in its original condition, and returned with all original packaging, accessories, and documentation. Products showing signs of misuse, accidental damage, improper handling, or missing components may not qualify for a refund.
3. Customers are responsible for return shipping costs when returning items due to personal preference, ordering the wrong item, providing an incorrect shipping address, refusing delivery, or requesting a return for reasons unrelated to product quality or shipping errors.
4. If the return is approved after inspection, the refund will be processed to the original payment method within approximately 3 days. Processing times by financial institutions may vary and are beyond our control.
5. If an item arrives damaged, defective, or incorrect due to our error, please contact our customer service promptly with clear photos and your order information so that we can review the issue and provide an appropriate resolution.
6. Return requests should be submitted before sending any item back to ensure proper return authorization and processing instructions.
7. Customer Service Email:
support@whirlogive.shop8. Due to sustained losses, the merchant has decided to clear out stock at a loss.